Frequently asked questions
What is your refund policy?
All sales are final. The one exception: in the rare event we are unable to secure your tickets from the operator, a full refund is issued within 24 hours. Once tickets are confirmed, changes to your visit date are handled through our rebooking service at no additional charge, subject to open slots in the operator's calendar.
Can I change my visit date after booking?
Yes. We rebook your visit to any open slot in the operator's calendar. No rebooking fee applies. Contact us with your new preferred date and we coordinate directly with the operator. Confirmed within 2 hours during business hours. This flexibility is built into the all-in concierge price.
How quickly will I receive my tickets?
Tickets are digital, instant, by email. You receive confirmation within 2 hours during business hours. The email includes your entry voucher and any operator-specific instructions. No physical pickup required—simply present the digital ticket on your phone at the entrance on Montagne Sainte-Geneviève.
Can I book for multiple people in one order?
Yes. Select the total number of visitors when booking. All tickets arrive together in a single confirmation email. Each person in your group enters under the same booking reference. If your party includes visitors under 26 who are EU residents, note that the operator offers free admission for that category directly at the door.
Where is the entrance located?
The Panthéon stands on the Montagne Sainte-Geneviève in the 5th arrondissement. The main entrance faces Place du Panthéon. Nearest métro stations are Cardinal Lemoine (line 10) and Maubert-Mutualité (line 10). The building's neoclassical façade and 83-meter-high dome make it unmistakable from the square.
What is included in my ticket?
Your ticket grants access to the monument's interior, the crypt where distinguished French figures rest, Foucault's pendulum demonstration, and the panoramic terrace offering views across the city. Guided tours and special exhibitions may require separate arrangements. The concierge tier covers standard admission; any premium add-ons are noted at booking.
Is the Panthéon accessible for visitors with mobility challenges?
The main floor and crypt are accessible. The panoramic terrace, reached by a long staircase, is not wheelchair-accessible. The operator provides detailed accessibility information on-site. If you have specific requirements, let us know at booking so we can confirm current provisions and arrange any available assistance with the operator.
Can I bring children? Is there a minimum age?
Children of all ages are welcome. Under-26 EU residents enter free when presenting valid ID at the door. The interior is quiet and reverent—appropriate for older children interested in history and architecture. Strollers are permitted on the main floor but cannot access the terrace stairs. Family-friendly guided visits are available through the operator.
Am I allowed to take photographs inside?
Photography for personal use is generally permitted in the main hall and crypt. Flash, tripods, and commercial filming require advance authorization from the operator. Foucault's pendulum and the interior frescoes are popular subjects. Respect signage in areas where photography is restricted, particularly during ceremonies or special events.
What should I bring with me?
Bring your digital ticket (on your phone or printed), valid photo ID, and comfortable shoes—the monument involves walking and stairs to the terrace. A light jacket is advisable; the stone interior stays cool year-round. Large bags and backpacks may be subject to security screening. Leave prohibited items (sharp objects, large luggage) at your accommodation.
How long does a typical visit last?
Most visitors spend 60 to 90 minutes exploring the main hall, crypt, pendulum, and terrace. If you join a guided tour or linger over the frescoes and tombs, allow two hours. The panoramic terrace alone warrants 15 to 20 minutes. Plan extra time if you wish to visit nearby attractions in the Latin Quarter.
What happens if the weather is bad on my visit day?
The Panthéon is entirely indoors except for the rooftop terrace. Rain or cold will not affect your experience of the crypt, pendulum, or interior architecture. The terrace remains open in most weather; only severe conditions prompt temporary closure. If you prefer to reschedule, contact us and we rebook to another open slot at no charge.
Who is buried in the Panthéon?
The crypt holds the remains of distinguished French citizens, including Voltaire, Rousseau, Victor Hugo, Marie Curie, and more recently Joséphine Baker. The monument, originally designed by architect Jacques-Germain Soufflot and completed in the 18th century, was repurposed as a mausoleum during the Revolution. Each tomb is marked with biographical plaques.
Can I visit the dome and terrace?
Yes. The panoramic terrace at the base of the 83-meter dome is accessible via a staircase (not wheelchair-accessible). From the terrace you see rooftops across the Latin Quarter, the Seine, and landmarks throughout the city. The climb is part of the standard admission. The interior of the dome itself, with its frescoes, is visible from the main floor below.
Is there a gift shop or café on-site?
A small boutique near the exit sells books, postcards, and souvenirs related to the Panthéon and French history. No café operates inside the monument. Numerous cafés and restaurants line the streets around Place du Panthéon, ideal for a meal or coffee before or after your visit. The Latin Quarter offers abundant dining options within a short walk.